Privacy policy

At Attire Craft, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit, use, or make a purchase from our website and related services (collectively, the “Services”).

Attire Craft operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a seamless shopping experience. Our store is powered by Shopify, which enables us to provide our online services to you.

By using or accessing our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described below.

1. Information We Collect

We may collect the following categories of personal information when you use our Services:

a) Personal and Contact Information

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address

b) Order and Transaction Information

  • Products viewed, added to cart, wishlisted, or purchased
  • Order history
  • Payment confirmation details
  • Returns, exchanges, or cancellations

c) Payment Information

When you make a purchase, your payment details may be processed through secure third-party payment gateways. We do not store your complete card or UPI credentials on our servers.

d) Account Information

If you create an account with us, we may collect:

  • Login credentials
  • Preferences
  • Saved addresses
  • Order history

e) Device and Usage Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages visited
  • Time spent on pages
  • Interaction with our website

f) Communication Information

If you contact us by email, phone, social media, or other channels, we may collect the information you share with us.

2. How We Collect Information

We may collect your personal information in the following ways:

  • Directly from you when you place an order, create an account, contact us, or subscribe to updates
  • Automatically through cookies, analytics tools, and similar technologies when you browse our website
  • From service providers such as payment gateways, shipping partners, analytics providers, and Shopify
  • From third-party integrations used for marketing, social login, customer engagement, or support

3. How We Use Your Information

We use your personal information for the following purposes:

a) To Process Orders and Deliver Services

  • Process and fulfill your orders
  • Confirm payments
  • Arrange shipping and delivery
  • Manage returns, exchanges, and refunds
  • Send order updates and service notifications

b) To Improve Your Shopping Experience

  • Personalize your experience
  • Remember your preferences
  • Improve website functionality, performance, and usability
  • Recommend products based on your browsing or purchase history

c) For Customer Support

  • Respond to your inquiries
  • Resolve complaints or issues
  • Provide after-sales support

d) For Marketing and Promotions

  • Send promotional emails, SMS, WhatsApp messages, or updates (where permitted)
  • Inform you about offers, launches, and campaigns
  • Show relevant advertisements on our website or third-party platforms

You can opt out of promotional communications at any time.

e) For Security and Fraud Prevention

  • Detect suspicious or fraudulent transactions
  • Protect our customers and business from misuse, unauthorized access, and illegal activities
  • Verify transactions and account activity

f) For Legal and Compliance Purposes

  • Comply with applicable laws, regulations, and legal obligations
  • Respond to lawful requests from government authorities or law enforcement
  • Enforce our policies and terms

4. Sharing and Disclosure of Information

We do not sell your personal information.

We may share your personal information only in the following circumstances:

a) With Shopify

Our store is hosted on Shopify. Shopify may process your personal information to help us operate and improve our online store and related services.

To learn more about how Shopify handles personal information, please visit:
https://privacy.shopify.com/en

b) With Service Providers

We may share information with trusted third-party service providers who help us operate our business, such as:

  • Payment gateway providers
  • Shipping and courier partners
  • Order fulfillment partners
  • IT and hosting providers
  • Analytics providers
  • Customer support platforms
  • Marketing and advertising partners

These providers may only use your information to the extent necessary to perform services on our behalf.

c) With Payment and Banking Partners

To complete your transaction securely, your payment-related information may be shared with authorized payment processors, acquiring banks, UPI/payment gateway providers, and fraud-prevention partners.

d) With Legal or Regulatory Authorities

We may disclose your information where required by law, regulation, court order, or lawful request by authorities.

e) Business Transfers

In the event of a merger, acquisition, restructuring, or sale of business assets, customer information may be transferred as part of that transaction, subject to applicable law.

5. Cookies and Tracking Technologies

We may use cookies, pixels, tags, and similar technologies to:

  • Enable essential website functionality
  • Remember your preferences and cart
  • Improve performance and user experience
  • Analyze website traffic and usage
  • Support advertising and remarketing campaigns

You may control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

6. Data Security

We take reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, misuse, loss, disclosure, or alteration.

However, no online platform or transmission method is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Complete orders and provide customer support
  • Maintain business and tax records
  • Comply with legal, accounting, and regulatory obligations
  • Resolve disputes and enforce our policies

8. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Request information about how your data is processed

To exercise any of these rights, please contact us using the details provided below.

9. Third-Party Websites and Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of such third-party platforms. We encourage you to review their privacy policies before sharing any personal information.

10. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that personal information of a child has been collected without appropriate consent, we will take reasonable steps to delete it.

11. International Processing

As our store is hosted on Shopify and we may use third-party service providers, your personal information may be processed or stored outside India. By using our Services, you consent to such transfer, storage, and processing as necessary for providing our Services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page with the revised “Last updated” date. Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to make a request regarding your personal information, please contact us at:

Attire Craft
Email: apparel@attirecraft.co.in

Registered / Business Address:
Aspire Coworks, No. 472/7, Balaji Arcade,
2nd & 3rd Floor, A.V.S Compound,
20th L Cross Road, AVS Layout, Ejipura,
Koramangala, 4th Block,
Bengaluru, Karnataka – 560095, India